Lev Chneider is the CEO of Happiness As A Service (HAAS). According to Lev, HAAS is a mindset. They take data on customer satisfaction and curate it to give customers a 9/10 and even 10/10 satisfaction index. They focus on smaller/silent voices that may otherwise be overlooked or drowned by popular voices. Lev believes that companies and corporations who do not listen to their customers will disappear over time. HAAS does not only apply to customer service but also to job satisfaction. The tool is versatile and adaptable to different markets and use cases. Lev is passionate about the business of happiness.